Management Research
Applying the Principles
Home
Students
Further Reading
Next Steps
Chapter Extensions
Videos
Data Sets
Instructors
Feedback
Data Sets
Click to view/download the following content.
Customer Satisfaction (Sav)
Customer Satisfaction (Excel)
Driving Frequency (Sav)
Employee Engagement (Sav)
Employee Engagement (Excel)
Intent to Recommend (Sav)
Waiting Times (Sav)