Some documents, such as advertisements, newsletter features and sales letters, call for a high degree of creativity. Other documents, such as announcement news releases and business reports, are more straightforward. When your one, key strategic message requires creativity, consider using a basic five-step approach to developing ideas. Advertising expert James Webb Young has written that the creative process consists of these steps:
A process known as brainstorming can assist the creative process. Brainstorming usually is a group activity in a comfortable setting. Group members toss ideas back and forth, building on one another’s ideas, reviewing key research findings and encouraging everyone to be innovative. Brainstorming works best when two rules apply: No one’s idea gets ridiculed, and no one worries about who gets the credit.