Chapter 1

Complexity in HC

Chapter 2

Affordable Care Act

Chapter 3

Legal and Ethical

Chapter 4

Financing

Chapter 5

Customer Service

Chapter 6

Careers

Chapter 7

Professionalism

Chapter 8

Special Populations

Chapter 9

Global Health

Chapter 10

Diseases

Chapter 11

Emergencies

Chapter 12

Infection Control

Chapter 13

OSHA

Chapter 14

Communication

Chapter 15

Computers

Chapter 16

Record-Keeping

Chapter 17

Research and Advancements

Chapter 18

Future of HC

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