Strategic Management for Tourism, Hospitality and Events
Introduction
I would like to thank you for using this text and I hope you will find it useful in your learning and appropriate for your needs. The purpose of this companion website is to help you use this the third edition of the textbook.
The book ‘contextualizes’ and applies relevant material from the strategic management; and, tourism, hospitality and events management literature and takes an international approach to what are inherently internationally oriented industry sectors. This approach is reflected in:
- The application of concepts and principles;
- Links to a wide range of relevant literature enabling further study;
- A particular focus on smaller organizations (SMEs) recognizing that they form an important part of these sectors;
- Taking an explicitly international approach for what are inherently internationally oriented sectors;
- Emphasis of key points affecting this industry in particular; and,
- Use of short illustrative examples and a series of longer cases drawn from across the industry and focusing on different parts of the world.
Clearly there are many examples to illustrate a text such as this, and I have chosen those which: I consider relevant, I can gain access to information, I can link with the academic material or I have personal experience of. However, I recognize that other illustrations could have been chosen, and clearly the examples represent those I have come across in some way.
You may well have access to your own illustrations and examples - which are equally relevant and reflect your own experience or your own geographical situation.
May I wish you all the best with your studies?
Nigel Evans
May 2019
Website links
Web Address | Name and focus of activity |
---|---|
www.abacus.com.sg | Abacus GRS |
www.accor.com | Accor Hotel Group |
www.aerlingus.com | Aer Lingus Airline |
www.airbnb.com | Airbnb Hospitality |
www.airnewzealand.com | Air New Zealand Airline |
www.aito.com | Association of Independent Tour Operators |
www.alibaba.com | Alibaba online travel distribution |
www.alliedmarketresearch.com | Allied Market Research |
www.amadeus.com | Amadeus GDS |
www.amrinternational.com | AMR International Strategy consultants |
www.amtrak.com | Amtrak Rail System |
www.aviationtoday.com/ | Aviation Today aviation publication |
www.bcdtravel.com | BCD Corporate Travel Management |
www.bestwestern.com | Best Western hotel marketing alliance |
www.biff.kr | Busan International Film Festival (BIFF) |
www.britishairways.com/ | British Airways Airline |
www.carlson.com | Carlson Travel and Hotels Group |
www.carnival.com | Carnival Cruise Lines |
www.centreforaviation.com/ | Centre for Aviation research & publications |
www.contiki.com | Contiki Tour Operator |
www.corporate.easyjet.com/ | EasyJet Airline |
www.corporate.ritzcarlton.com/ | Ritz Carlton Hotels |
www.coxandkings.com | Cox and Kings tour operations & travel intermediary |
www.denver.org | City of Denver destination marketing |
www.destinationcanada.com | Canada marketing organization |
www.destq.com.au | Destination Q Queensland gov’t. & tourism partnership |
www.discoverhongkong.com | Discover Hong Kong destination marketing |
www.easyjet.com | EasyJet Airline |
www.economist.com | The Economist Magazine: London, UK |
www.edinburghfestivals.co.uk | Edinburgh Festivals event management |
www.edmonton.com | Edmonton destination marketing & event management |
www.enterpriseholdings.com | Enterprise car rental |
www.expediainc.com | Expedia internet travel intermediary |
www.ft.com | The Financial Times newspaper: London, UK |
www.fynbos.co.za | Fynbos conservation group |
www.keralatourism.org | Kerala state tourism organization |
www.kuoni.com | Kuoni tour operator |
www.gha.com | Global Hotel Alliance marketing alliance. |
www.hilton.com | Hilton Hotel group. |
www.hiltonworldwide.com | Hilton Hotel group. |
www.hnagroup.com | HNA group, hotel and airline owner |
www.hotelnewsresource.com | Hotel news resource: hotel publications |
www.hotelrez.net | Hotel marketing alliance. |
www.hyatt.com | Hyatt hotel group |
www.iata.org | IATA international aviation body. |
www.icao.int | International Civil Aviation Organization |
www.icelolly.com | Ice Lolly internet travel intermediary |
www.ihgplc.com | Intercontinental Hotel Group |
www.inc.skywest.com | Skywest airline |
www.inkaterra.com | Inkatarra resorts and hotels, Peru |
www.itsmorefuninthephilippines.com | Philippines destination marketing |
www.kenes-group.com | Kenes Event Management |
www.keralatourism.org | Kerala Tourism destination marketing |
www.kuoni.com | Kuoni Travel Group tour operator & travel intermediary |
www.lhw.com | Leading Hotel of the World marketing alliance |
www.livenationentertainment.com | Live Nation event management |
www.lufthansa.com | Lufthansa Airline |
www.lvcva.com | Las Vegas Convention &Visitors Authority (LVCVA) |
www.marcopolo.com | Marco Polo hotel group |
www.marketingbirmingham.com | Birmingham destination marketing |
www.marketingmanchester.com | Manchester destination marketing |
www.marriott.com | Marriott Hotel Group |
www.meetingmagic.co.uk | Meeting Magic event management |
www.merlinentertainments.biz | Merlin Entertainment theme park developer |
www.messefrankfurt.com | Frankfurt Messe exhibition management |
www.moxy-hotels.marriott.com | Moxy hotel Group |
www.nationaltrust.org.au | National Trust Australia resource owner |
www.nordnorge.com | North Norway destination marketing |
www.olympic.org | Olympic Games event management |
www.oneworld.com | One World Airline Alliance |
www.panpacific.com | Pan Pacific Hotels |
www.itsmorefuninthephilippines.co.uk/ | Philippines destination marketing |
www.pando.com | P and O cruises |
www.purelifeexperiences.com | Pure Life Experiences Event organizer |
www.qantas.com.au | Qantas airline |
www.qtic.com.au | Queensland Tourism Industry Council |
www.radionz.co.nz | Radio New Zealand |
www.radissonhospitalityab.com | Radisson Hospitality Group |
www.radissonhotelgroup.com | Radisson Hotel Group |
www.reedelsevier.com | Reed Elsevier Group |
www.reedexpo.com | Reed Exhibitions |
www.relaischateaux.com | Relais Chateaux hotel marketing alliance |
www.relx.com | Relx Publishing and Exhibitions |
www.reuters.com | Reuters news agency |
www.ryanair.com | Ryanair airline |
www.sabre.com | Sabre GDS |
www.scandic-hotels.com | Scandic Hotels |
www.sever-group.ru | Sever group, Russian private investment company |
www.skyscanner.net | Skyscanner internet travel intermediary |
www.skyteam.com | Skyteam airline strategic alliance |
www.slh.com | Small Luxury Hotels of the World marketing alliance |
www.southwest.com | Southwest Airlines |
www.staralliance.com | Star strategic airline alliance |
www.strategicbusinessinsights.com | SStrategic Business Insights, strategy consultants |
www.sunvil.co.uk | Sunvil UK tour operator |
www.sxsw.com | South by Southwest festivals |
www.teq.queensland.com | Tourism & Events Queensland destination marketing |
www.thetravelcorporation.com | The Travel Corporation tour operators |
www.thomascook.com | Thomas Cook travel group |
www.thomascookgroup.com | Thomas Cook travel group corporate |
www.tophotelchains.com | Top Hotel Chains, Web based hospitality information |
www.tourism.australia.com | Tourism Australia, Australia destination marketing |
www.trailfinders.com | Trailfinders travel intermediary |
www.travelchinaguide.com | Travel China internet travel news group |
www.travelcounsellors.co.uk | Travelcounsellors travel intermediary |
www.travelmole.com | Travelmole internet travel news group |
www.travelport.com | Travelport GRS |
www.tuigroup.com | Tui plc travel group |
www.tuitravelplc.com | Tui plc travel group corporate |
www.ubm.com | UBM global events organizer |
www.ufi.org | Global Association of the Exhibition Industry |
www.united.com | United Airlines |
www.visitflorida.org | Visit Florida destination marketing |
www.waterfrontpartnership.org | Baltimore Waterfront Partnership |
www.westjet.com | Westjet airline |
www.whc.unesco.org | UNESCO World heritage |
www.whitbread.co.uk | Whitbread plc hotel group |
www.wmf.org | World Monuments Fund |
www.worldhotels.com | World Hotels marketing alliance |
www.wttc.org | World Travel and Tourism Council (WTTC), |
www.wyndhamhotels.com | Wyndham Hotels group |
www.wyndhamworldwide.com | Wyndham Hotels group corporate |
www.yourhotelsworldwide.net | Your Hotels Worldwide hotel marketing alliance |
www.yum.com | Yum Brands fast food brand owner |