Resources and Web Links
ACAS (Advisory, Conciliation & Arbitration Service) www.acas.org.uk
Accor Hotels www.accorhotels.com
Airbnb www.airbnb.co.uk
Alliance of Independent Restaurants (AIR) www.airhospitality.co.uk
American Hotel & Lodging Association (AHLA) www.ahla.com
American Staffing Association www.americanstaffing.net
Annals of Tourism Research www.journals.elsevier.com
Anti Slavery International www.antislavery.org
Association of Recruitment Consultancies www.arc-org.net
Australian Hotel Association www.aha.org.au
Automobile Association (AA) www.theaa.com
Best Western Hotels www.bestwestern.co.uk
British Academy of Management www.bam.ac.uk
British Beer and Pub Association (BPPA) www.beerandpub.com
British Institute of Innkeeping (BII) www.bii.org
British Institute of Recruiters www.rec.uk.com
British Journal of Management www.onlinelibrary.wiley.com
Business in the Community (BICT) www.bitc.org.uk
Business Training Media (hospitality training videos) www.businesstrainingmedia.com
Business Training Works (customer service) www.BusinessTrainingWorks.com
Campaign for Real Ale (CAMRA) www.camra.org.uk
Catering Equipment Suppliers Association www.cesa.org.uk
Cateys Awards www.cateys.com
Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) www.cimspa.co.uk
Chartered Institute of Marketing (CIM) www.cim.co.uk
Chartered Institute of Personnel and Development (CIPD) www.cipd.co.uk
Confederation of British Industry (CBI) www.cbi.org.uk
Choice Hotels www.choicehotels.com
Compass Group UK www.compass-group.co.uk
Convention Industry Council www.conventionindustry.org
Cost Sector Catering (Serving the Foodservice Industry) www.costsectorcatering.co.uk
Council for Hospitality Management Education (CHME) www.chme.org.uk
Council on Hospitality, Restaurant and Institutional Education (CHRIE) www.chrie.org
Cruise Lines International Association (CLIA) www.cruiseexperts.org
Current Issues in Tourism www.tandfonline.com
Deliveroo www.deliveroo.co.uk
Disney Corporation www.thewaltdisneycompany.com
Dorchester Collection www.dorchestercollection.com
European Association of People Management www.eapm.org
European Hotel Forum www.europeanhotelforum.org
European Hotel Managers Association (EHMA) www.ehma.com
Event Management Journal www.ingentaconnect.com
Federation of International Employers www.fedee.com
Federation of Small Businesses (FSB) www.fsb.org.uk
Fourth Hospitality www.fourthhospitality.com
Glassdoor www.glassdoor.co.uk
Green Hotels Association www.greenhotels.com
Health and Safety Executive www.hse.gov.uk
Hilton Hotels and Resorts www.hilton.com
Homestay www.homestay.com
Hotelverbrand Deutschland (IHA) www.iha-service.de
HOSPA (Hospitality Finance, Revenue & IT professionals) www.hospa.org
Hospital Caterers Association www.hospitalcaterers.org
Hospitality Guild www.hospitalityguild.co.uk
Hospitality Net www.hospitalitynet.org
Hotel Marketing Association www.hotelmarketingassociation.com
HOTREC (Hospitality Europe) www.hotrec.eu
Human Resource Management Journal www.onlinelibrary.wiley.com
Human Resource Management Review www.journals.elsevier.com
Institute of Administrative Management (IAM) www.instam.org
International Air Transport Association (IATA) www.iata.org
International Council of Customer Service Organizations www.iccorganizations.org
Institute of Customer Service www.instituteofcustomerservice.com
Institute of Development Studies www.ids.ac.uk
Institute of Directors www.iod.com
Institute of Employment Rights www.ier.org.uk
Institute of Hospitality (IOH) www.instituteofhospitality.org
Institute of Recruiters www.ior.org
Intercontinental Hotel Group (IHG) www.ihg.com
International Hotel & Restaurant Association (IHRA) www.ih-ra.org
International Journal of Contemporary Hospitality Management www.emeraldinsight.com
International Journal of Event and Festival Management www.emeraldinsight.com
International Journal of Hospitality and Event Management www.inderscience.com
International Journal of Hospitality Management www.journals.elsevier.com
International Journal of Human Resource Management www.tandfonline.com
International Labour Organization (ILO) www.ilo.org
Investors in People (IIP) www.investorsinpeople.com
ISO 9000 (international quality standards) www.asq.org
Journal of Hospitality & Tourism Research www.journals.sagepub.com
Journal of Human Resources www.jhr.uwpress.org
Journal of Human Resource Management www.jhrm.eu
Journal of Sustainable Tourism www.tandfonline.com
Journal of Tourism and Hospitality Management www.jthmnet.com
Leading Hotels of the World www.lhw.com
Marriott Hotels www.marriott.co.uk
Mitchells & Butlers Pub Company www.mbplc.com
Office for National Statistics (ONS) www.ons.gov.uk
National Restaurant Association (USA) www.restaurant.org
Nationwide Caterers Association www.ncass.org.uk
Pacific Asia Travel Association www.pata.org
Pan Pacific Hotels & Resorts www.pphg.com
People 1st www.people-1st.co.uk
People Management (CIPD) www.peoplemanagement.co.uk
Pizza Express www.pizzaexpress.com
Pizza Hut www.pizzahut.co.uk
Premier Inn www.premierinn.com
Pret a Manger www.pret.co.uk
Princess Royal Training Awards www.princessroyaltrainingawards.com
Red Carnation Hotels Collection www.redcarnationhotels.com
Royal Automobile Club (RAC) www.royalautomobileclub.co.uk
Society for Human Resource Management www.shrm.org
Society of Food Hygiene & Technology www.sofht.co.uk
Sodexo www.uk.sodexo.com
Starbucks www.starbucks.co.uk
Swiss Hotel Association (Hotellerie Suisse) www.hotelleriesuisse.ch
The Caterer www.thecaterer.com
The Service Industries Journal www.tandfonline.com
Tourism and Hospitality Research www.uk.sagepub.com
Tourism Management www.journals.elsevier.com
Trade Union Congress (TUC) www.tuc.org.uk
Travel and Tourism Research Association (TTRA) www.ttra.com
TripAdvisor www.tripadvisor.co.uk
Trivago www.trivago.co.uk
Uber Eats www.ubereats.com
UK Government www.gov.uk (See site for following sections): Employing People
Tourism Industry Council
Visas and Immigration
Working, Jobs, Pensions
UK Hospitality (UKH) www.ukhospitality.org.uk
UNWTO (United Nations World Tourism Organization) www.unwto.org
Virgin Atlantic www.virginatlantic.com
VisitBritain (official tourism website of GB) www.visitbritain.com
Work, Employment and Society Journal www.journals.sagepub.com
Working Links (hospitality training) www.workinglinks.co.uk
World Travel & Tourism Council (WTTC) www.wttc.org