Students
Chapter Objectives
Chapter 1
- Discuss some of the complex interconnectedness of world economies and cultures.
- Explain how the insights, theories, and methods of cultural anthropology have been applied to global management, negotiations, and marketing.
- Analyze why cross-cultural communication sometimes gets short-circuited in spite of our best intentions.
- Identify how culture is acquired through learning, influences our biological processes, and is constantly undergoing change.
- Distinguish between ethnocentrism and cultural relativism and how each influences the conduct of global business.
Chapter 2
- Understand various contrasting value systems, such as individual versus collective or egalitarian versus hierarchical, and how they influence the conduct of global business.
- Distinguish between high context versus low context societies and how they affect the process of cross-cultural communication.
- Describe the metaphorical analysis of cultural similarities and differences.
- Analyze the effects of change on cultures in the twenty-first century.
Chapter 3
- Identify the wide variety of modes of nonverbal communication involved in global business interactions.
- Discuss the potential pitfalls when studying nonverbal communication.
- Describe some of the salient features of nonverbal communication in general.
- Explore the issues revolving around initial cross-cultural business introductions such as exchanging business cards, bowing, and gift giving.
Chapter 4
- Articulate several reasons for learning a new language.
- Explain the Sapir–Whorf hypothesis.
- Discuss the virtues of an indirect style of communication as well as the misinterpretations that may accompany it.
- Respond in the affirmative to the statement: Everybody has an accent.
Chapter 5
- Describe the challenges involved in cross-cultural negotiations that are not present in intra-cultural negotiations.
- Articulate the difference between a negotiating position and the interests behind that position.
- Discuss the general strategies that should guide international negotiations.
- Explain the importance of location in international negotiations.
Chapter 6
- Identify three characteristics of meetings that provide insight into German national culture.
- Help your board, composed of business partners from all over the world, to use a single decision-making model in their work.
- Describe the partnership life cycle and the various challenges at each stage.
- Explain four ways in which virtual teams operate differently than face-to-face teams and strategies they can put in place to be successful.
Chapter 7
- Describe the usefulness of comparing “official” organizational values to behavior patterns observed in the organization.
- Identify the four mechanisms used by anthropologists to account for change.
- Contrast Edgar Schein’s definition of culture with Ferraro and Briody’s: “everything that people have, think, and do.”
- Discuss why anthropologists have focused on the four mechanisms by which change does occur and have been less interested in how cultural transformation should occur.
Chapter 8
- Identify three venues or ways in which a consumer gets exposed to a firm’s products or services.
- Choose any product or service and discuss how you would investigate its use as holistically as possible.
- Explain the value in researchers or consultants collaborating with firms on projects.
- Choose any brand, explain the meaning it holds for you, and discuss why the connection with meaning matters in product advertising.
Chapter 9
- Identify four possible strategies for creating a globally oriented workforce.
- Debate the virtues and drawbacks of a short-term international assignment.
- Explain why company leaders should be worried about the “expatriate paradox.”
- Describe the three features of “cultural agility” and why those features matter in the selection of a candidate for an international assignment.
Chapter 10
- Identify what typically happens to people in the stages of culture shock.
- Advocate for cross-cultural training in the form of problem-solving sessions once families are abroad for their international assignment.
- Compare the similarities and differences of culture shock and reentry shock for an expatriate spouse.
- Discuss why international assignments are considered “transformational” from a personal perspective, but often detrimental from a career perspective.
Quiz Questions
Links, Blogs, and Videos
for The Cultural Dimension of Global Business 8e
May 9, 2017
Chapter 1:
- Here's Why Companies Are Desperate To Hire Anthropologists
- http://www.businessinsider.com/heres-why-companies-aredesperateto-hireanthropologists-2014-3
- Delhi Metro has brought about a change in social attitude of people
- https://youtu.be/QUhfFJIUx34
- 30 Crazy Meals from McDonald’s Menus Around The World
- http://www.foodnetwork.co.uk/article/crazy-meals-mcdonalds-menus-around-world.html#slide-2
- A Slice of History: Pizza Through the Ages
- http://www.history.com/news/hungry-history/a-slice-of-history-pizza-through-the-ages
- Very clean people, the Japanese
- http://www.economist.com/node/153179
- Fear and respect: VW's culture under Winterkorn
- http://www.reuters.com/article/us-volkswagen-emissions-culture-idUSKCN0S40MT20151010
- Insights from a Discussion of the Non-Linear Path to Practicing Business Anthropology
- http://anthropologizing.com/2014/05/02/
- Sales-Driven Soothsayers: Corporate Anthropologists as Trending Trope in Today’s Public Imagination
- https://www.epicpeople.org/corporate-anthropologists-as-trending-trope/
- The social costs of export agriculture in San Quitin, Baja California
- http://savageminds.org/2015/08/23/
- Performing Magical Capitalism
- https://www.epicpeople.org/performing-magical-capitalism/
Chapter 2:
- The Indian Community in Trinidad: An Interview with Viranjini Munasinghe (Author of Callaloo or Tossed Salad)
- http://asiasociety.org/indian-community-trinidad-interview-viranjini-munasinghe
- Kibbutz Program Center
- http://kibbutzprogramcenter.org/about-kibbutz/
- Is Arranged Marriage Really Any Worse Than Craigslist?
- http://nymag.com/nymetro/news/culture/features/11621/
- The Globe: The China Rules
- https://hbr.org/2010/06/the-globe-the-china-rules
- PBS New Heroes: Mohammad Yunus
- https://youtu.be/4NGU5gkI6-Y
- Johnson: We are all friends now
- http://www.economist.com/blogs/prospero/2013/12/formality-language
- The Complicated Chinese Family Tree
- https://www.youtube.com/watch?v=nCFRoILS1jY&feature=youtu.be
- The Spread of Start-Up America and the Rise of the High-Tech South
- http://www.theatlantic.com/technology/archive/2011/10/
- How Do You Define Startup Culture?
- http://www.wired.com/insights/2013/09/how-do-you-define-startup-culture/
- Why We're So Afraid of Change -- And Why That Holds Businesses Back
- http://www.forbes.com/sites/womensmedia/2013/04/08/
- Perception of Time in Different Cultures 1
- https://youtu.be/PX1u2m8i2x8
- How Different Cultures Understand Time
- http://www.businessinsider.com/how-different-cultures-understand-time-2014-5
- Why being too busy makes us feel so good
- https://www.washingtonpost.com/opinions/why-being-too-busy-makes-us-feel-so-good/
- Why Germans Work Fewer Hours But Produce More: A Study In Culture
- http://www.huffingtonpost.com/amol-sarva/why-germans-work-fewer-ho_b_6172262.html
- Facebook’s Culture Problem May Be Fatal
- https://hbr.org/2010/05/facebooks-culture-problem-may
- How Coca-Cola Manages 90 Emerging Markets
- http://www.strategy-business.com/article/00093?gko=f3ca6
- Anthropologists in Practice: An Interview with Paul Klipp, Design Anthropologist and Business Consultant
- http://anthropologizing.com/2013/12/30/
- Why Europe isn't creating any Googles or Facebooks
- http://www.businessinsider.com/ap-why-europe-isnt-creating-any-googles
- Business Etiquette Tips For International Travel
- http://www.forbes.com/sites/susanadams/2012/06/15/business-etiquette-tips-for-international-travel/
- TED Talk: How Body Language and Micro Expressions Predict Success
- https://youtu.be/CWry8xRTwpo
- If You Live In India, Shaking Your Head Can Mean A Lot Of Different Things
- http://digg.com/video/if-you-live-in-india-shaking-your-head-can-mean-a-lot-of-different-things
- Business Card Culture Guides
- http://www.asianbusinesscards.com/asian-business-card-exchange-etiquette-video.html
- Tips on Korean Custom of Bowing
- http://www.koreatimes.co.kr/www/news/special/2010/08/177_23339.html
- Culture and Etiquette (South Korea)
- http://www.roughguides.com/destinations/asia/south-korea/culture-etiquette/
- Saddam Hussein Statue Pulled Down To The Ground
- https://youtu.be/hWxszYK6IPU
- Man Throws Shoes At Bush
- https://youtu.be/_RFH7C3vkK4
- Maz Jobrani: A Saudi, an Indian and an Iranian walk into a Qatari bar
- https://www.ted.com/talks/maz_jobrani_a_saudi_an_indian_and_an_iranian_walk_into_a_qatari_bar?language=en
- Italian Hand Gestures: A Short History
- http://www.nytimes.com/video/world/europe/100000002309793/the-italian-gesture-.html
- PMs of India and Pakistan hold hands
- http://video.scroll.in/801095/
- Rude hand gestures of the world
- http://www.telegraph.co.uk/travel/picturegalleries/8788932/Rude-hand-gestures-of-the-world.html?frame=2009430
- Mad Hatters: 13 Ridiculous Royal Wedding Hats
- http://content.time.com/time/photogallery/0,29307,2068553,00.html
- Mashallah Abaya Couture 2015 Fall/Spring Abaya Collection
- https://youtu.be/DXZbhuHJXLY
- Google got it wrong. The open-office trend is destroying the workplace
- https://www.washingtonpost.com/posteverything/wp/2014/12/30/
- Inside Facebook HQ - Mark Zuckerberg - BBC
- https://youtu.be/cGEb-q5JMU0
- Mannequins on My Mind: Addis Ababa and the Globalized Economy
- https://www.epicpeople.org/mannequins-on-my-mind/
- Lost in Translation? There's a Whole Industry to Help
- http://www.inc.com/jill-krasny/why-translation-services-is-a-top-industry-to-start-a-business.html
- LANGUAGE, THOUGHT, and REALITY: Selected writings of Benjamin Lee Whorf
- https://openlibrary.org/books/OL6197196M/LANGUAGE_THOUGHT_and_REALITY
- Most Europeans can speak multiple languages. UK and Ireland not so much
- http://www.theguardian.com/news/datablog/2014/sep/26/europeans-multiple-languages-uk-ireland
- Learning a foreign language a ‘must’ in Europe, not so in America
- http://www.pewresearch.org/fact-tank/2015/07/13/
- MEANWHILE : British English versus American English
- http://www.nytimes.com/2003/03/14/opinion/14iht-edtharoor.html
- The world’s languages, in 7 maps and charts
- https://www.washingtonpost.com/news/worldviews/wp/2015/04/23/the-worlds-languages-in-7-maps-and-charts/
- UCLA Language Materials Project: Navajo
- http://www.lmp.ucla.edu/Profile.aspx?LangID=4&menu=004
- Cultural vocabularies: how many words do the Inuits have for snow?
- http://www.theguardian.com/education/2014/apr/29/what-vocabularies-tell-us-about-culture
- Does language shape how we think? Linguistic relativity & linguistic determinism
- https://youtu.be/Df25r8pcuI8
- Indian Outsourcing: When 'Yes' is not 'Yes'
- https://www.linkedin.com/pulse/20141024220616-1280456-indian-outsourcing-why-yes-is-not-yes
- Professor finds meaning in silence
- http://www.japantimes.co.jp/community/2010/10/16/general/professor-finds-meaning-in-silence/#.Vo6KmZMrI_U
- From Upspeak To Vocal Fry: Are We 'Policing' Young Women's Voices?
- http://www.npr.org/2015/07/23/425608745/from-upspeak-to-vocal-fry-are-we-policing-young-womens-voices
- How Code-Switching Explains The World
- http://www.npr.org/sections/codeswitch/2013/04/08/176064688/how-code-switching-explains-the-world
- The Most Annoying Business Slang
- http://www.forbes.com/pictures/mee45hgmh/the-most-annoying-business-slang/
- Where You Should Think Before You Speak
- http://www.nbcnews.com/id/34063799/ns/travel-travel_tips/
- Top 50 Twitter Acronyms, Abbreviations, Initializations
- https://digiphile.wordpress.com/2009/06/11/top-50-twitter-acronyms-abbreviations-and-initialisms/
- The Complete Guide to Twitter Lingo
- http://mashable.com/2013/07/19/twitter-lingo-guide/#tGzUOxCP0GqA
- Oxford’s Online Dictionary Adds 21st Century-Friendly Words
- http://www.boston.com/news/nation/2014/08/14/
- The Paris climate negotiations, explained
- https://youtu.be/oo5ca1dMbEc
- Negotiating: The Top Ten Ways that Culture Can Affect Your Negotiation
- http://iveybusinessjournal.com/publication/
- The Art of Negotiation | Maria Ploumaki | TEDxYouth@Zurich
- https://youtu.be/pjlPgJ1wBdM
- Tips on managing confrontational international negotiations
- http://businessculture.org/blog/tag/what-is-international-negotiation/
- Interests vs. Positions
- http://web.mit.edu/negotiation/www/NBivsp.html
- A case study of the Dabhol Power Plant
- http://nptel.ac.in/courses/IIT-MADRAS/Infrastructure_Planning_Management/pdf/
- TEDxCanberra - Ash Donaldson - Cognitive dissonance
- https://youtu.be/NqONzcNbzh8
- The Ten Principles of the UN Global Compact
- https://www.unglobalcompact.org/what-is-gc/mission/principles
- Cultural Differences Are More Complicated than What Country You’re From
- https://hbr.org/2016/01/cultural-differences-are-more-complicated-than-what-country-youre-from
- Meetings Imagined
- http://www.meetingsimagined.com/meeting-purposes
- The Six Most Common Types of Meetings
- http://meetingsift.com/the-six-types-of-meetings/
- The Surprising Power of Face-To-Face Meetings
- https://www.themuse.com/advice/the-surprising-power-of-facetoface-meetings
- 10 Ways Millennials Are Creating The Future Of Work
- http://www.forbes.com/sites/danschawbel/2013/12/16/
- Virtual Meetings: Part 1 - Pros and Cons
- https://youtu.be/8zQnw0rU5UI
- Netnography: The Marketer's Secret Ingredient
- http://www.technologyreview.com/news/421208/netnography-the-marketers-secret-ingredient/
- Inquiring Minds - Hopi Footprints
- http://knau.org/post/inquiring-minds-hopi-footprints#stream/0
- ‘Global Events Local Impacts’: India’s Rural Emerging Markets
- https://www.epicpeople.org/global-events-local-impacts-indias-rural-emerging-markets/
- 10 Strategies to Have Impact with International Research
- https://www.epicpeople.org/10-strategies-to-have-impact/
- BarnRaise: IIT Institute of Design Creates Systemic, Transdisciplinary Collaborative Models
- https://www.epicpeople.org/barnraise-iit-institute-of-design/
- Tutorial: Ethnographic Thinking for Wicked Problems – Framing Systemic Challenges and Catalyzing Change
- https://www.epicpeople.org/ethnographic-thinking-wicked-problems/
- Stories for Cultural Change: Listening to and Learning from your Organizational Stories
- https://medium.com/weseek/stories-for-cultural-change-c1b471f41d12
- Why Venture Capital Needs Ethnographers: Making Meaningful Innovation in the Startup Sphere
- https://www.epicpeople.org/venture-capital-needs-ethnographers/
- Sustainability and Ethnography in Business: Identifying Opportunity in Troubled Times
- https://www.epicpeople.org/sustainability-ethnography/
- From Inspiring Change to Directing Change: How Ethnographic Praxis Can Move Beyond Research
- https://www.epicpeople.org/from-inspiring-change-to-directing-change-how-ethnographic-praxis-can-move-beyond-research/
- Building Bridges between Management and the Workforce
- https://www.epicpeople.org/building-bridges-between-management-and-the-workforce/
- Meaningful Innovation: Ethnographic Potential in the Startup and Venture Capital Spheres
- https://www.epicpeople.org/meaningful-innovation/
- Doing “Consumer” Anthropology, Warnings and Advice
- https://www.youtube.com/watch?v=DED8I7a-C-E
- How architecture changes for the deaf
- https://youtu.be/FNGp1aviGvE
- Anthropology of/by design
- http://savageminds.org/2015/07/21/visual-turn-iii-anthropology-ofby-design-an-interview-with-keith-m-murphy/
- A Bag Full of Color
- http://perchontheweb.com/a-bag-full-of-colour/
- The Look of Language
- http://perchontheweb.com/the-look-of-language/
- Is Humanitarian Design the New Imperialism?
- http://www.fastcodesign.com/1661859/is-humanitarian-design-the-new-imperialism
- The Perfect Man Bag
- http://www.hyphendesign.com/news-articles/news-article-32.aspx
- Tutorial: Semiotics – A User’s Guide to Seeing Differently
- https://www.epicpeople.org/semiotics-users-guide/
- Practicing Anthropology in User Experience, Design and Business
- https://www.youtube.com/watch?v=3AzkerGWfHE
- Philips Healthcare: Focusing on the User
- https://www.90yearsofdesign.philips.com/article/70
- Hyphen Design and anthropology professor work on ‘hunter’ man-bag
- https://www.designweek.co.uk/issues/february-2011-online/hyphen-design-and-anthropology-professor-work-on-hunter-man-bag/
- The transcultural leader: Carlos Ghosn, CEO of Renault, Nissan
- http://knowledge.insead.edu/leadership-management/operations-management/
- Cross-Cultural Perspective Taking
- http://www.globalcognition.org/cross-cultural-perspective-taking/
- Why students need a global awareness and understanding of other cultures
- http://www.theguardian.com/teacher-network/2012/sep/25/students-global-awareness-other-cultures
- International assignment perspectives
- http://www.pwc.com/us/en/hr-international-assignment-services/publications/assets/ia-perspectives-v5.pdf
- The Right Way to Manage Expats
- https://hbr.org/1999/03/the-right-way-to-manage-expats
- 16 Signs You're A Little (Or A Lot) Type A
- http://www.huffingtonpost.com/2014/01/13/are-you-a-type-a-or-type-_n_4549312.html
- Portrait of a Trailing Spouse: Dependent, Dejected and Learning to Give Herself Some Slack
- http://blogs.wsj.com/expat/2015/07/06/
- Expatriate work requires more than just technical skills
- http://global.broad.msu.edu/news/articles/101/expatriate-work-requires-more-than-just-technical-skills
- Where are Women in the Expatriate Workforce?
- http://www.shrm.org/hrdisciplines/global/articles/pages/women-expatriate-workforce.aspx
- The Mistake Most Managers Make with Cross-Cultural Training
- https://hbr.org/2015/01/the-mistake-most-managers-make-with-cross-cultural-training
- The Global Leadership Summit 2015 Highlights
- https://youtu.be/J2uHKj-LKm4
- Home Sweet Home? Dealing With Reverse Culture Shock
- http://www.forbes.com/sites/dailymuse/2012/09/06/home-sweet-home-dealing-with-reverse-culture-shock/#3fb8e44a4cab
- Reverse Culture Shock
- http://www.studentsabroad.com/handbook/reverse-culture-shock.php?country=general
- 12 Tips to Help Avoid India Culture Shock
- http://goindia.about.com/od/planningyourtrip/qt/indiaarriving.htm
- Burmese refugees prepare for life in America
- http://www.cbsnews.com/videos/burmese-refugees-prepare-for-life-in-america/
- Ethnocentrism and Cultural Relativism
- https://www.boundless.com/sociology/textbooks/boundless-sociology-textbook/culture-3/
- Unsociable? British expats 'fail to make local friends'
- http://www.telegraph.co.uk/expat/11193034/Unsociable-British-expats-fail-to-make-local-friends.html
- The expat files: What is it really like to be a long-term stranger in a foreign land?
- http://www.independent.co.uk/news/uk/this-britain/
- Plight of the Expat Spouse
- http://www.nytimes.com/2011/06/21/business/21expats.html?_r=0
- Participant Observation
- https://youtu.be/mVHoUkQSIkU
- Cross-Cultural Skills: Essential for Expatriate Success
- http://chronicle.com/article/Cross-Cultural-Skills-/128782/
- Repatriation Blues: Expats Struggle With the Dark Side of Coming Home
- http://blogs.wsj.com/expat/2015/04/15/repatriation-blues-expats-struggle-with-the-dark-side-of-coming-home/
- When expats return home, what next?
- http://www.bbc.com/capital/story/20140115-returning-expat-discontent