Student Resources

Learning Objectives

Chapter 1

Upon completing this chapter, you will be able to:

• Understand the political aspects of public administration.
• Understand the legal aspects of public administration.
• Understand the managerial aspects of public administration.
• Understand the occupational aspects of public administration.
• Understand the evolution of public administration.

Chapter 2

Upon completing this chapter, you will be able to:

• State what is meant by public policy and describe the meaning of a republic.
• Describe, understand, and outline the stages of the public policy cycle.
• Define the meaning of power, evaluate the differences between group theory and power-elite theory, and explain the significance of groups in the American democracy.
• Evaluate how the internal power relationships of organizations affect their goal accomplishments.
• Analyze the difference between the internal and external cultures of public organizations.

Chapter 3

Upon completing this chapter, you will be able to:

• Evaluate the dynamics resulting from the trend of wealthier citizens "buying" public services through privatization.
• Identify the types of, and justifications for, the administrative structures that comprise government.
• Identify the components and responsibilities of state and local government.
• Identify the various tools and strategies for reforming government.
• Define privatization, and describe its benefits and potential pitfalls.

Chapter 4

Upon completing this chapter, you will be able to:

• Define intergovernmental relations and explain why they serve as fundamental settlement procedures in government creation.
• Understand and describe the constitutional features of U.S. federalism, and how they relate to the structure of intergovernmental relations.
• Analyze the formal structure of powers, roles, and relationships during the major phases of intergovernmental relations in the United States.
• Evaluate the practical operation of intergovernmental management.
• State the meaning of fiscal federalism and describe the impact of devolution on a federals system.

Chapter 5

Upon completing this chapter, you will be able to:

• Understand the origins and nature of honor.
• Explore the history of government corruption.
• Understand the different levels of ethics and how each level applies to real-life situations.
• Understand the importance of government accountability.
• Understand the how and why legislative oversight is conducted.

Chapter 6

Upon completing this chapter, you will be able to:

• Understand the origins of public management and evolution of management principles.
• Define organization theory, and evaluate the differences between scientific management and organization theory.
• Describe the tenets of orthodox ideology and understand the various meanings of bureaucracy.
• Analyze both neoclassical organization theory and modern structural organization theory.
• State the meaning of systems theory and explain the differences between cybernetics and complex adaptive systems.

Chapter 7

Upon completing this chapter, you will be able to:

• Understand the meaning of Mile's Law.
• Explore and understand the meaning of organizational behavior.
• Understand the impact of bureaucratic structure on behavior.
• Understand the theories and applications of human motivation.
• Explore the future of organizations.

Chapter 8

Upon completing this chapter, you will be able to:

• Describe the doctrine of managerialism and explain why reengineering efforts are designed to challenge existing system.
• Analyze the concept of empowerment and the role of entrepreneurialism in organizational management.
• Define performance management and explain its relationship with productivity improvement.
• Understand the different types of social networks and reasons why public administrators embrace technology to improve the delivery of public services.
• Evaluate the two faces of e-government and explain the meaning of one-stop government.

Chapter 9

Upon completing this chapter, you will be able to:

• Understand the concept of strategic management.
• Understand the tools used in strategic management.
• Understand how government regulations are formed and are implemented.
• Understand how state government regulations work.
• Understand the nature of local government regulations.

Chapter 10

Upon completing this chapter, you will be able to:

• Define leadership and understand the differences between leadership and management.
• Analyze the major assumption of trait theory, and explain transactional and contingency approaches to leadership.
• Understand the importance of transformational leadership in organizational change and survival.
• Evaluate the differences between micromanagement and overmanagement.
• Describe the characteristics of effective moral leadership.

Chapter 11

Upon completing this chapter, you will be able to:

• Describe how merit systems hire, evaluate, train, reward, and promote workers.
• Understand the nature of the personnel "netherworld" and use that concept to predict the likely implications of proposed reforms.
• Understand the dual edged consequences of civil service reforms in the United States.
• Describe the collective bargaining process as it applies in the public sector.
• Understand the political conflict between public sector unions and the political conservatives who seek to limit the power of those unions.

Chapter 12

Upon completing this chapter, you will be able to:

• Define social equity and explain why its advancement is important in public administration.
• Understand the evolution of equal protection policies and their challenges.
• Describe the differences between equal employment opportunity and affirmative action programs.
• Analyze the Civil Rights Act of 1964 provisions and its other nonracial discriminatory protections.
• Evaluate the future of public administration in advancing social equity as a part of its core principles.

Chapter 13

Upon completing this chapter, you will be able to:

• Gain familiarity with the common terminology used by practitioners in talking about public financial management.
• Understand how budget theory affects budget practices.
• Understand how past budget reforms affect current thinking about budgeting.
• Know the policy tools available for public sector financial managers and the consequences to citizens of the applications of each.
• Understand the tools by which governments acquire debt, the uses of debt, and the problems that debt causes.
• Appreciate the inherently political nature of budgeting.

Chapter 14

Upon completing this chapter, you will be able to:

• Define the term audit and explain various applications of audit.
• Understand the history of auditing and the mission of the Government Accountability Office.
• Evaluate the different types of audit and explain their relationships to efficiency and effectiveness.
• Analyze the distinction between program evaluation and policy analysis, and why governmental organizations engage in such activities.
• Describe the different types of program evaluation and standards against which a program can be evaluated.