Chapter 13 Co-creation and the sharing economy in hospitality
Jörn Fricke
Useful slide presentations
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Five types of co-creation
www.slideshare.net/sannedekoning/five-types-of-cocreation-3881999
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Using Co-creation to Make Design Solutions that Work
Useful videos
Dell and Hilton: Shaping the Future of Hospitality
The Journey of Co Creation
Starwood’s Marriott Travel Brilliantly
I have 500 flatmates: London rediscovers co-housing | How We Live Now
Useful case studies and other insights
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Klaus K Design Hotel in Helsinki
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Podshare
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Common
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Roost Apartment Hotel
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JoandJoe (AccorHotels)
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What Japanese etiquette can tell us about good UX design
http://fastcodesign.com/3048651/what-japanese-etiquette-can-tell-us-about-good-ux-design
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Amid Global Tension, Luxury Hotel Brands Emphasize Human Connection
https://skift.com/2016/12/13/amid-global-tension-luxury-hotel-brands-emphasize-human-connection/
Further discussion questions
- How far can co-creation evolve in forms such as co-living, co-working and other forms of shared space with hospitality? What can the hospitality industry learn from this?
- Home, office, hotel…in which areas do you think there can be overlap between these concepts? How can co-creation help in this respect?
- How can traditional hotels react to the rising popularity of sharing space and co-living?
- What will the inclusion of social spaces in the hospitality business mean with regards to the rising popularity of the sharing economy?